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Saathi user dashboard

— people used Saathi in this period. — of them (—) got an answer or a plan, and — generated a Micro Improvement Plan.

Profile found — Profile not found —

Drop-off funnel

Unique users reaching each step. The percentage is the share of everyone who logged in.

Biggest drop: —.

Micro Improvement Plan funnel

Conversations where Saathi took the MIP route: challenge, goal, objectives, plan. Bars show conversations; unique users are shown alongside.

The logs record when Saathi says a plan is ready to download, not whether the user tapped download, so the last step is an upper bound.

How each step is counted
Source
Every tab of the Saathi conversation data log ("Saathi Data logs - Monthly"). Tabs overlap, so a message in more than one tab is counted once. New tabs are picked up automatically at each hourly sync.
Unique user
A distinct user_id with at least one message.
Started onboarding
mapping_status is "Profile found". "Profile not found" users are counted as dropping off at login.
Completed onboarding
Profile found, with role and district captured.
Started a conversation
Sent at least one message that was not an answer to Saathi's onboarding questions.
Received an answer or MIP
Saathi sent a reply drawing on its knowledge base, a reply of 400+ characters, or an improvement plan.
MIP steps
Detected from Saathi's own wording: "Let me understand… build a plan", "here is your Goal", "Objective", "Here is your Improvement Plan", and "ready to download" in a conversation that produced a plan.
District
Matched to Bihar's 38 districts (and a few outside Bihar) from Hindi or English input, allowing small typos.
Not removed
Internal and test accounts are still counted.